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IT Support

DeFreitas Computers support a variety of system environments and software configurations. While configuring your software and maintaining your network infrastructure we also support all brands of Servers, Computers, Notebooks, LCD’s, Printers, Faxes and much more.

Depending on your requirements we offer a range of support options and service level agreements with a specialist team where we can look after your equipment either from our workshop, onsite, or even remotely!

Remote IT Support

remote it supportWhen IT problems occur and you need fast service; Try our Remote IT Support Solution! From setting up user email accounts to diagnosing and resolving faults, minor technical issues can be resolved quickly by our experienced professional IT technicians. Click here to join a remote session

On-Site IT Support

onsite it supportWhether it’s a new installation or a fault which requires on-site attendance our technicians can come out to your home or office to dianose and resolve your technical issues. IT Support can be provided on an Ad-Hoc basis, scheduled visit or as part or our Managed IT service offering a fixed monthly fee.

Helpdesk Support

helpdeskNo matter the problem from “How do i do this..?” to “My systems are down!..” our phone and email helpdesk is a great place to start. Our technicians can diagnose, resolve or escalate the fault to our various support departments.

At DeFreitas Computers we support a variety of different operating systems and applications. We can also support you with selected industry software applications which you may be utilising in your business.

Desktop support

  • Microsoft Windows 2000 Professional, XP, Vista, 7, 8
  • Linux: Ubuntu
  • Apple Mac

Server Support

  • Microsoft Server 2000, 2003, 2008, 2011, 2012
  • Linux: Debian, Ubuntu, Red Hat, Centos

Application Support

  • Microsoft Office XP, 2003, 2007, 2010, 2013
  • Other Microsoft products
  • Symantec, Trendmicro, Kaspersky, eScan and other security products
  • Quickbooks and MYOB suite of products
  • Medical Director and other industry specific applications
  • and many more

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